Privacy Policy

1. Information We Collect

We collect information you provide directly when you contact us, request an appointment, or communicate with us.

We may also collect limited technical data automatically when you browse the website.

• Contact details such as name, phone number, and email address
• Appointment and inquiry details you submit
• Messages sent through forms or chat
• Basic technical data such as IP address, browser type, and device information

2. How We Use Information

• To respond to your questions and booking requests
• To provide counseling-related communication and support
• To improve website performance, usability, and security
• To meet legal and professional obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We only share information when necessary and in limited situations.

• With trusted technical providers who help run the website
• When required by law, regulation, or court order
• To protect safety, rights, and security of users or others
• With your explicit consent

4. Data Retention

We keep information only as long as needed for communication, service delivery, legal compliance, and legitimate business needs.

5. Security

We use reasonable administrative and technical safeguards to protect your information. However, no internet transmission or storage system can be guaranteed 100% secure.

6. Your Rights and Choices

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of data where legally applicable
• Ask questions about how your data is handled

7. Children’s Privacy

This website is not intended to knowingly collect personal data from children under 13 without required parental or guardian involvement.

8. Contact for Privacy Questions

If you have any privacy-related questions or requests, please contact us through the Contact page details.